Export Customer Services Specialist Tam Zamanlı

As an Export Customer Services Specialist, you will play a crucial role in ensuring customer satisfaction and smooth export operations. Your attention to detail, strong communication skills, and ability to navigate international trade regulations will be essential in this role.

General Qualifications

• Bachelor's degree in business, international relations, or related field

• Proven experience in export customer service or related field

• Proficiency in English and [Preferred Language] (if applicable)

• Strong understanding of international trade regulations and documentation

• Excellent communication and interpersonal skills

• Attention to detail and ability to multitask

• Proficiency in MS Office and CRM software

Job Description

• Manage export orders and ensure timely delivery to customers

• Coordinate with internal teams, freight forwarders, and customs brokers to facilitate export processes

• Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining strong client relationships

• Ensure compliance with export regulations and documentation requirements

• Prepare and review export documentation such as commercial invoices, packing lists, and certificates of origin

• Collaborate with sales and marketing teams to support export initiatives and identify opportunities for business growth

• Stay updated on international trade policies, tariffs, and sanctions that may impact export activities

• Contribute to process improvements and efficiency in export operations

Preferred Candidate

• Years of Experience: 3 - 20 years of experience

• Level of Education: Bachelor’s(Graduate), Master’s(Graduate)

• Military Status: Completed, Exempt

• Languages: English(Reading : Advanced, Writing : Advanced, Speaking : Advanced)

• Driving License: Class B